Celebrating World Quality Week at Benchmark

by Brenda Battin Cianciosi / November 5, 2023

Today at Benchmark, we kick off events across our company to celebrate World Quality Week 2023. This year's theme, "Quality: realizing your competitive potential," resonates deeply with our company's vision to positively impact lives by solving complex challenges with our customers creating innovative products that no one imagined were possible. World Quality Week is designed to recognize the contributions of the quality profession and to celebrate the work of our teams as well as their achievements in quality.

Quality is everyone's responsibility – not just that of the quality profession. It is the foundation of our success and in everything that we do. Embracing a culture of quality empowers every employee at Benchmark to enhance our competitive edge.

Our customers operate in industries where quality and reliability don't just matter; they determine a company's future. Our Quality Policy outlines our dedication to providing solutions and services that meet or exceed our customers' expectations. Our commitment to quality and continuous improvement is evidenced through our accreditations, certifications, and registrations. Compliance with these international standards for quality management systems further enhances customer confidence in our products and services.

The seven quality management principles: Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-Based Decision Making and Relationship Management, provide a basis to guide a company’s processes towards improved performance. Implementing quality tools and improvement methods ensures that quality is part of our daily work. This drives processes that are efficient, reliable, and capable of meeting our customers' unique needs and expectations.

“Quality is a reflection of each of us.”

We invite our customers, partners, and communities to enjoy this global event, celebrate our efforts collectively, and support one another in embracing quality in all that we do.


At Benchmark, Quality Matters.

#Benchmark, #WhenItMatters, #WQW23

About Benchmark

about the author

Brenda Battin Cianciosi

Brenda Battin Cianciosi is the Vice President, Quality Assurance Regulatory Affairs (QARA) at Benchmark, responsible for managing the global QARA organization, including regulatory compliance, certifications, and customer quality initiatives. In addition, Brenda co-chairs Benchmark’s ESG/Sustainability Council, a cross-functional team of leaders responsible for evolving Benchmark’s ESG/Sustainability strategy and implementing and managing strategic sustainability initiatives. Brenda holds a BS in Computer Science from Duke University, an MBA from Arizona State University, and a Lean Six Sigma Black Belt Certificate from Villanova University.

up-to-date content