On November 11 through 15, 2024, Benchmark will commemorate World Quality Week (WQW). This week is an excellent opportunity to spotlight the critical role of quality management in driving operational excellence in our organization. This year’s theme, “Quality: From Compliance to Performance,” highlights the journey of quality management from ensuring compliance to enhancing operational performance in today’s complex, ever-evolving business environment. Compliance focuses on ensuring adherence to laws, regulations, and international standards for quality management systems. In contrast, quality emphasizes meeting or exceeding customer expectations through innovation and continuous improvement to deliver more value to customers. This year’s WQW theme emphasizes the importance of going beyond essential compliance. It focuses on achieving excellence and top-tier performance, which drives innovation, improves customer satisfaction, and results in market leadership
Celebrating the Quality Management Profession
At Benchmark, WQW is an opportunity to share a wealth of insights and practical strategies for staying ahead of compliance standards to drive continuous improvement. WQW is a time to come together and recognize our dedicated team of quality professionals who make valuable contributions to our company’s growth and our customers’ success. Activities at our site celebration events will focus on the power of quality principles and methods to ensure compliance, foster innovation, and enhance agility.
Quality management is key to delivering and improving customer value, a process that requires team effort and dedication. Involving the quality function in process design can prevent problems before they occur and optimize business operational performance.
Compliance, Quality, and Performance Matter
As we navigate the complexities of today’s global landscape, WQW provides a valuable platform for reflecting on and celebrating the role of quality management in driving performance excellence. At Benchmark, quality is everyone’s responsibility—it is the foundation of our success and in everything that we do.
Our customers operate in industries where quality and reliability don’t just matter—they are the cornerstone of a company’s success. Our commitment to quality and continuous improvement is reflected in our accreditations, certifications, and registrations, all accessible on our website.
Adhering to international standards for quality management systems is critical, reinforcing that our solutions, products, services, and processes meet these standards, boosting customer confidence. While compliance is vital to continued success, so is performance. Constantly improving and finding ways to do things better, faster, and more innovative in the pursuit of excellence is what we do here at Benchmark. We invite you to join us in celebrating our collective efforts to support one another as we embrace quality in everything we do.
Join Benchmark in this global campaign to raise awareness of the quality management profession and discover how quality principles can elevate organizations from compliance to outstanding performance.
At Benchmark, compliance, quality, and performance matter.
