Our Mission

At Benchmark, our mission is to be the Solutions Provider of choice for High Technology OEM Customers, anticipating their needs and rapidly delivering comprehensive value-creation solutions during the entire Product Life Cycle by providing:

  • Innovative Design Engineering Services
  • Optimized Global Supply Chain & Logistics Solutions
  • World-Class Manufacturing and After-Market Support

Our mission is based on a foundation of financial strength, managerial integrity and a culture of operational excellence and continuous improvement.

Our Vision

At Benchmark, our vision is to create superior value for our customers, employees and shareholders. Our vision directs our business activities to maintain a tenacious pursuit-of-excellence focus on what we must accomplish to continue on the path of sustainable, quality growth.

Superior Team

Be a great place to work which inspires the best in our teams.

Total Customer Solutions

Be the provider that goes beyond satisfying our customer needs with solutions that anticipate their requirements.

Social Responsibility

Promote environmentally and socially sound fundamentals in our business practices.

Shareholder Value

Maximize our long-term return to shareowners while maintaining the highest integrity in all our activities.

To achieve this vision, Benchmark has selected these quality objectives:

  • Product Quality – reduction in internal defect rates, reduction in scrap rates, improvement in customer return rate
  • Customer Satisfaction – improvement in customer satisfaction rating; improvement in on-time delivery
  • Certification – maintained certifications and zero regulatory violations
  • Preventive Action – actions taken to mitigate applicable risks
  • Resources – increased personnel competency through training
  • Metrics – managing business aspects to improve key metrics
  • Processes – increased usage of LeanSigma tools for process improvement
  • QMS – evidence of use of process-based audit, adherence to the audit schedule

Our Values

Customer Focus

  • Focus on the needs of our customers
  • Be in the marketplace as active learners and listeners
  • Have a global view
  • Drive improvement in execution every day
  • Be constructively inquisitive

Working Smart

  • Act with urgency
  • Improve what matters by investing your time wisely
  • Have the courage to change course when needed
  • Remain dissatisfied with status quo
  • Work efficiently

Acting Like an Owner

  • Be accountable for our actions and inactions
  • Focus on building value
  • Empower and reward our people for taking risks and finding better ways to solve problems
  • Continuously learn -- from both our successes and failure

Resources

Looking for more specific information? Visit our resources page.

Certifications

View a list of our certifications and registrations by facility.

Facilities

With locations in the Americas, Europe and Asia, we're around the world and right next door.

Contact

Whether you're ready to do business or just have a simple question, contact us today.