2020 will undoubtedly be a year to forget. However, looking at the bright side, it's also been a year for out-of-the-box thinking and digital transformation. Suppose your business made it through the tumultuous 2020. In that case, chances are it was due in part to an innovative, hard-working, and dedicated IT team that brought new ideas to the table to persevere through what many are calling the "New Normal."
Our very own CIO, Scott Hicar, recently had a chance to sit down with Heller Search Associates to discuss the challenges that the past year have presented to businesses from a digital perspective. Scott examines how teams like his and others have found ways to continue meeting customer and partner needs while ensuring that everyone remains safe. Scott touches on a few specific solutions on cloud, cybersecurity, SaaS applications, and remote productivity tools. Reflecting on the past year, Scott also explains why the past year's events have made Benchmark and his team more resilient and flexible than ever before.