SETTING THE BENCHMARK

When the movie Hidden Figures hit the big screen in 2016, it told a story that much of America was unaware of, specifically the role of three unknown female African American mathematicians involved in helping the U.S. in the race to beat the Russians to space. In the 1940s, NASA started...

What is quality? Over time, the definition of quality has evolved from a focus on fitness for use to a focus on the customer experience. Since I started at Benchmark more than 19 years ago, one thing that I have seen consistently from the organization is a commitment to quality. November is World...