Benchmark's Privacy Policy provides the individuals who utilize our sites and services with important information about how Benchmark handles their personal data.
Benchmark Electronics, Inc. and its subsidiaries and affiliated companies (collectively “Benchmark”, “we”, “us”, or “our”) are committed to your privacy. We want you to be familiar with how and why we collect, use and disclose your information online (by visiting our website located at https://www.bench.com) and offline, and the rights you may have with regards to your information. Terms referenced herein shall have the analogous meaning under applicable data privacy law depending upon your country of residence (such as “personal data” vs. “personal information”).
Please see the end of this Privacy Policy for additional terms that apply to users in specific jurisdictions. Our websites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.
References to Benchmark services in this statement include Benchmark services, websites, apps, software, servers, and devices. This Privacy Policy applies to the interactions Benchmark has with you, whether online or offline.
This Privacy Policy does not apply to job applicants or individuals acting in an employment context for Benchmark, such as employees, independent contractors, owners, directors, or officers. Individuals acting in an employment context for Benchmark may obtain a copy of the applicable privacy notice by contacting Human Resources. When you apply for a job, Benchmark processes your personal information as set forth in the “Careers” section of our Site. If you apply for a job through the Careers section of the Site, Benchmark will use your personal information as set forth in the “Job Applicant Data Privacy Notice” located on the Careers webpage. Alternatively, you can contact us at privacy@bench.com if you are an applicant or employee and would like more information about our privacy policies for employment matters.
BY ACCESSING OR USING THIS WEBSITE, YOU REPRESENT THAT YOU HAVE READ AND YOU UNDERSTAND THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, DO NOT ACCESS THIS WEBSITE OR SEND US PERSONAL INFORMATION.
Please note that Benchmark does not engage in sales directly to consumers acting in an individual or household capacity (“consumers”). As such, the information Benchmark collects about consumers is limited. If you are inquiring about products through our website as a consumer, we will process your information for the purpose of directing you to a distributor or wholesaler. Benchmark may collect and store the following types of information about you:
For automatically collected information, please see our Cookies Policy for additional details. Depending upon your jurisdiction, we may only place non-essential cookies with your consent or provide options for opting out of non-essential cookies.
We and our service providers collect personal information through various online services in connection with providing our products and services including:
If you disclose any personal information relating to other people to us or to our service providers in connection with our products and services, you represent that you have the authority to do so or have informed the relevant individuals of the contents of this Privacy Policy.
In some jurisdictions, like the European Union and the European Economic Area, we only collect, use or share information about you when we have a valid reason. This is called a “lawful basis.” Specifically, this is one of the following:
Our legal bases for processing various forms of information are set forth below.
We and our service providers use personal information for legitimate business purposes including:
Basis for Processing: We collect and process your personal information for this business purpose so we can enter into and perform our contracts with you, comply with a legal obligation, and/or pursue a legitimate business interest.
Basis for Processing: We collect and process your personal information for this business purpose based on your consent or to pursue a legitimate business interest.
Basis for Processing: We collect and process your information for this business purpose to pursue a legitimate business interest. Where required by law, we will obtain your consent before placing non-essential cookies on your device.
Basis for Processing: We collect and process your information for this purpose to comply with our legal obligations and to pursue a legitimate business interest.
We need to collect certain personal information to provide our products and services to you, and to accomplish our business purposes. If you do not provide the information requested, we may not be able to provide our products and services to you.
We do not sell or otherwise disclose your personal information for monetary consideration to any third parties. Please keep in mind that if you directly disclose personal information or other sensitive data through public message boards, conversation pages, blogs, profile pages, or other similar online services, the personal information or sensitive data you disclose may be publicly posted and otherwise publicly available for use.
We may disclose your personal information in the following contexts:
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
We may destroy, de-identify, or anonymize the information when it is no longer needed in identifiable form.
While no security program can fully protect personal information from unauthorized disclosure, we have implemented internal policies and technical measures to protect personal information from loss, accidental destruction, misuse or disclosure. These safeguards are regularly reviewed to protect against unauthorized access, disclosure, and improper use of your information, and to maintain the accuracy and integrity of that data. However, please understand that no method of transmission over the internet or security system is 100% secure, and we cannot promise that information about you will remain secure in all circumstances.
If you supply us with your address (mailing or e-mail) or your telephone number, you may receive periodic mailings or telephone calls from us or our affiliates with information on new products and services or upcoming events. We will comply with all legal requirements to obtain your consent for such mailings, telephone calls and texts prior to sending you marketing-based communications. If you do not wish to receive such mailings (whether by e-mail or paper mail) or telephone calls, please let us know by e-mailing us at: benchmark.marketing@bench.com with the word "unsubscribe" in the subject line. Please provide us with your exact name, mailing address, e-mail address and/or telephone number. It is not our intent to send marketing-based text messages. If you receive a marketing-based text message that you do not wish to receive, please reply “STOP” to the text message and/or call us at (623) 300-7000.
Additionally, with the data we have collected on your activities on our websites, online services or through other interactions with us, we may, with your consent or pursuant to our legitimate business interests, provide advertising of our products and services personalized to your individual interests when you go online. We may share such information with our service providers and online advertising vendors in order to advertise our products and services to you when you go online. For example, if you view a product on the Benchmark website, you may see offers for similar products on other websites you visit. Cookies placed by these advertising companies also assist us with measuring the performance of our advertising campaigns and with identifying the pages you view, the links and ads you click on, other actions you take on those web pages, and the site from which you came before arriving at a web page. As a result, these targeted ads may appear on our websites and online services or on the websites and online services of third parties. See our Cookie Policy for additional information regarding online trackers we use and how you may opt out. If you opt out of receiving targeted display advertising, the data associated with these cookies will not be used.
If you are a resident of the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, China, Malaysia, Mexico, Singapore, or Thailand, under applicable law you may have the following rights in respect of your personal information that we hold depending upon the jurisdiction where you reside:
Please note that not all of these rights may be available to you depending upon where you reside, and there may be some or all of these rights available to you in countries other than those listed above depending upon where you reside. Residents in other jurisdictions may also have similar rights to the above. Please contact us at legal@bench.com if you would like to exercise one of these rights, and we will comply with any request to the extent required under applicable law.
You may raise your concerns with your local data protection authority directly. We would, however, encourage you to contact us in the first instance as we aim to promptly, efficiently and satisfactorily resolve any concerns or complaints you may have in relation to our processing of your personal information.
If you are based in the UK or EEA and believe that we have not complied with data protection laws, you can complain to the UK Information Commissioner’s Office (“ICO”) (www.ico.org) or your local EEA supervisory authority. The European Data Protection Board (“EDPB”) makes a list of EEA data protection authorities available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en. Swiss residents have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner at: https://www.edoeb.admin.ch/?lang=en.
If you are a resident of California, you may have the following rights under applicable state law:
As discussed above, we do not sell your personal information for monetary consideration. However, we may collect and use certain of your information collected automatically through our website for personalization and analytics, some of which may be considered targeted advertising under applicable law. Where required by law, you can opt out of such sharing using a Universal Opt-out Mechanism or as described below in Exercising Your Rights.
Please note that we may only be able to honor opt-out requests for online trackers by submission of an opt-out request in a form that can be linked with your online identifiers.
How to Submit a Request. To exercise your rights as set out above, please contact us by:
In addition, you can opt out of automatic tracking technologies that share information for cross-context behavioral advertising as set out above.
Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting access your personal information or complying with your request. In addition, we may require you to sign a declaration under penalty of perjury that you are the individual whose personal information is the subject of the request and provide appropriate proof of identity. For requests to know or delete information about a child under the age of 13, we accept requests for information regarding minors under the age of 13 if we can determine that such requests were submitted by a parent or guardian.
Authorized agents may initiate a request on your behalf using the same methods described above. Authorized agents will be required to provide proof of your authorization, and we may also require that you directly verify your identity and the authority of your authorized agent. You may also provide us with a signed and dated power of attorney naming the authorized agent as your representative.
Responding to Requests. For data subject requests for individuals located outside of California, we will respond to your request in the time required by applicable law. Within 10 days of receiving a California resident’s request to delete, request, or to know, we will confirm receipt of the request and provide information about how we will process the request. Generally, we will respond to a California or Texas resident’s request within 45 days. If we need more time to respond, we will provide you with notice and an explanation of the reason we need more time to respond. We may deny your request if we cannot verify your identity or are legally permitted to deny the request, such as if doing so proves impossible or would involve disproportionate effort. If we deny your request, we will explain the basis for the denial, provide or delete any personal information that is not subject to the denial, and refrain from using the personal information retained for any purpose other than permitted by the denial. We will maintain a record of your request and our response for 24 months. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request if the request is manifestly unfounded, excessive, or repetitive.
We are in the business of providing comprehensive solutions for businesses across the entire product lifecycle and delivering world-class manufacturing services. As such, our business model does not include selling your personal information, such as your name, email address, phone number, postal address, or online activity to third parties in exchange for money. However, we do share online activity, such as cookies and the advertising identifier associated with your computer or mobile device, with our advertising partners to show our ads that are targeted to your interests. California residents may opt out of the “sale” or “sharing” of personal information as described in the Do Not Sell or Share My Personal Information or Exercising Your Rights sections discussed above. Please note that the right to opt out only applies to “sales” or “sharing” of personal information and does not restrict our ability to disclose information to third parties for valid business purposes.
Under California law, sharing personal information with partners in exchange for some benefit, such as providing more relevant ads, can be considered a “sale” or “sharing” in some circumstances. In the preceding 12 months, depending on your interactions with us, we may have collected and “sold” or “shared”, or disclosed for a business purpose, the following categories of personal information:
|
Category of Personal Information |
Business or Commercial Purpose |
Categories of Parties with Whom Information is Disclosed for a Business Purpose |
Categories of Third Parties with |
|
Personal identifiers such as name, address, telephone number, and email address |
To connect you with wholesalers or distributors who sell our products at your request To provide products or services that you request |
Our affiliates Service Providers, such as wholesalers and distributors |
N/A |
|
Unique online identifiers or other similar network activity, such as IP address, device ID, cookie identifiers, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data |
To perform Site analytics and protecting against security incidents To provide you with personal advertising and content |
Our affiliates Service Providers, such as site analytics / IT companies, |
Social media platforms and targeted advertising companies |
|
Commercial and Payment Information |
To process transactions and market products to you based upon your purchase history |
Our affiliates Service Providers, such as payment processors and marketing companies |
N/A |
|
Other information you may choose to provide, such as feedback and surveys |
To improve our products and services |
Our affiliates Service Providers, such as vendors who provide feedback and survey services |
N/A |
Please note that in addition to the categories of parties discussed above, we may have disclosed one or more of these categories of personal information to law enforcement, regulators, or other third parties in response to legal process, as required by law, or as necessary to exercise or defend our rights.
To the extent we “sell” or “share” your personal information (as those terms are defined under the CCPA), California residents have the right to opt-out of that “sale” or “sharing” on a going-forward basis at any time. To exercise this right, click the "Cookie Settings" icon link on the bottom left corner of the webpage where your information is being collected to modify your privacy settings (where applicable).
Finally, if your browser supports it, you can turn on the Global Privacy Control (GPC) to opt-out of the “sale” or “sharing” of your personal information. Your web browser may have a “Do Not Track” feature that is intended to automatically inform websites you visit to not track your online activities. We honor “Global Privacy Controls” or other universal opt out signals you can set in some browsers where we are required to do so by applicable law. These are signals you can send from your browser to a website to convey your choice to exercise certain opt-out rights granted by individual states. We do not honor Do Not Track signals sent by browsers that do not meet the requirements of universal opt out signals or global privacy controls under applicable law. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. However, please note that if you have the GPC signal enabled, you will not receive advertisements tailored to your interests. If you would like to enable such tailored advertising for our website, you can override the GPC by visiting the Cookie Settings Icon from any page and enable specific categories of tailored advertising.
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Our products and services are not intended for those under the age of 18. If you are under 18, you may use the Website or Benchmark’s Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 16 without the consent of the child’s parent or guardian.
Benchmark is headquartered in the United States. If you are located outside the United States, your information is collected in your country and then transferred to the United States — or to another country in which we (or our affiliates or service providers) operate. By using our websites, products, and services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
If we transfer your data out of the EEA, the UK and/or Switzerland, we implement at least one of the four following safeguards:
If you are located in a non-US jurisdiction, the transfer of personal information to another country, in particular to Benchmark or Benchmark’s service providers in the US, may be necessary to provide you with the requested information and/or to perform any requested service. To the extent permitted by law, your request for information, services, and/or use of Benchmark’s website also constitutes your consent for the cross-border transfer.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties. This includes any third party operating any website or service to which our Websites link. The inclusion of a link on our Websites does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with third party links on our website or our social media.
For purposes of this Privacy Policy, these entities are considered to be “affiliates” of the Benchmark:
We will occasionally update this Privacy Policy to reflect current Benchmark policies. If this Privacy Policy is revised, the revised Privacy Policy will be posted with the date of the most recent version displayed. Continued use of the Website after any such revision or update constitutes your acknowledgement and acceptance of the Privacy Policy as so revised or modified. We encourage you to periodically review this Privacy Policy to be informed of how Benchmark is collecting, using, sharing, and protecting your information.
A “controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any Personal Data is, or is likely to be, processed. The data controllers with respect to your Personal Data under this Privacy Notice are Benchmark and the applicable entity in your jurisdiction listed in the Affiliates section. You may obtain contact information for the relevant entity by contacting us at legal@bench.com
We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy or if you have any other questions, please feel free to contact us at privacy@bench.com.
