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Quality
Benchmark proudly displays its quality policy in every facility:
We, the employees of Benchmark Electronics, Inc., recognize that quality excellence is
the foundation of our business. Therefore, Benchmark is committed by policy to meet
or exceed the expectations of our customers and will achieve this by:
Promoting a culture of prevention,
Empowering each employee to identify opportunities and bring them to the appropriate level of the organization necessary to facilitate resolution,
Establishing and communicating objectives through participative management,
Providing relevant education and training for all employees, and
Establishing and continually improving the effectiveness of our Quality Management System.
At Benchmark Electronics, quality, customer satisfaction, and
continuous improvement are the primary focus. Every employee is
aware and proud of his or her individual contributions to the
overall effort to continually improve the levels of quality and
customer satisfaction. Quality is considered in every stage, from
development through distribution.
Benchmark takes the “big-picture” approach to quality and customer
satisfaction by performing systems audits, holding regular management reviews,
and following an effective continuous improvement system.
Prestigious certificates have been awarded for Benchmarks quality systems,
including:
- ISO 9001 (2000)
- ISO 9001 and 9002 (1994)
- ISO 14001
- EN46001
- TL9000
- ISO/TS 16949:2002
- BABT
- Bellcore
- IPC-A-610C Class II and III
- FDA Registration and QSR Compliant
- AS9100
- 13485:2003
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