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Engagement Model
Benchmark Electronics' design service teams integrate with your
staff to provide the design expertise you need, and help ensure the
overall success of your entire project.
Engagement Model Overview
Benchmark Design Services can engage with a variety of engineering activities to support our customers. They include:
- Product Development
- Test Development
- New Product Introduction
- Continuation Engineering
Although the Benchmark development processes are structured to make an
electronic product concept a volume production solution, typically Benchmark
client OEMs retain key technical responsibilities for their products. An EMS
industry leading feature of Benchmark Electronics is the flexibility of
Benchmark engineering resources to augment our OEM engineering partners to make
both corporations successful.
This process involves examination of your resource availability and
technology requirements and then use Benchmark Design Services expertise and
resources to fill any gaps.
Benchmark has developed the tools, processes and communication schemes to be
compatible with your needs such that technical and project level communication
is tight, leading to correct and timely decisions and successful project
execution. More detailed description of Benchmark's Design Services
can be found here.
Most
Product Development Projects include Hardware, Software and Mechanical Design
Elements. A Project Plan designed to carry out a development project results in
a list of tasks and linked resources often described by a Gantt Chart. The Gantt
Chart shows the order of tasks, critical paths and relationships. Another
representation of this same plan is a PERT Chart. A PERT Chart shows the tasks
linked together as a chain of events.
Examining the "Chain of Events"
Examination of this chain provides a model for understanding the
Engagement Strategies used by Benchmark and its Engineering
Customers.
(click for larger image)

Each link of the chain represents a tasks which is essential to the integrity
of the entire project. Some tasks are more critical in nature a some are
essential to the very existence of the customers business and as such must be
considered a “Core Task” Some links are peripheral or represent parallel
activities and although essential are candidates for outsource.
As the project manager plans his project and builds a project team he finds
that the links in his project chain can be defined as:
- Key: A link representing a task which is on the critical path
of the project and on which ultimate success of the project depends. This link
may be a junction tying other links together and as such requires an
individual with strong communication skills and the ability to see an
coordinate the “Big Picture”.
- Missing: This is a task that has no suitable resource
available to accept the assignment.
- Weak: This link is represented by a resource that although
available does not have the perceived strength, skills or time required of the
task.
- Misplaced: This link is assigned to a resource although
totally qualified is needed in another area or project.
Engaging Benchmark Design Services to augment your project teams and solve
issues related to weak, missing or misplaced links can ensure the integrity of
your entire project. All that is required is to generate a description or
statement of work for the candidate or outsourceable links and share these tasks
with Benchmark. Benchmark will search its resource base and propose a solution.
Engagement using these precepts will result in a trust based win/win
relationship.
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