“Don said that he wants customers to feel as though Benchmark’s factories are their factories.  It’s difficult for us to be totally confident in the ‘factory that we can’t see,’ meaning our contract manufacturers.  Benchmark is proving to us that, in fact, this concept is possible.  Thanks for your focus and dedication.”

— Customer Quote

The mission of Benchmark Electronics, Inc. is to maintain a global leadership position in the high technology electronics manufacturing services industry. We will accomplish this through customer satisfaction as measured by our customers' expectations for the following:

• World Class Quality
• Flexible Manufacturing
• Product Delivery
• Leading Edge Technology
• Financial Strength
• Managerial Integrity

demands flexibility and focus on the customer. It does more to differentiate us from our competitors than anything that size or number of locations can do.

When Benchmark became an independent company, our approach to the business was based on honest, ethical and fair dealings inside and outside the company. It’s an attitude that has served us well and will continue to do so. Ingrained in Benchmark’s corporate culture, integrity is fundamental in all dealings with customers, suppliers, investors and our family of employees. We believe our growth and success with all of our partnership relationships are directly attributable to honesty, fairness and ethical behavior in our everyday activities.

Our employees are as flexible as our manufacturing processes. Our flat management structure keeps it that way. Decision-making close to the manufacturing floor allows us to react rapidly to customer changes. Customers don’t have to alter the way they do business to do business with us. We have no mandatory “rules of engagement”. Our customers can take advantage of as much or as little of our comprehensive service offerings as fits their business model.

Benchmark takes a team approach to problem solving. We never forget that we are in a service business. We ask, “What is happening in our customers’ marketplace, and what are we doing to help them meet their objectives?” With resources ranging from an experienced management team to continually updated technology, we offer customers “Excellent Execution” in operational performance. Over the years, we have thrived on and benefited from our “Excellent Execution.” We have built our reputation by meeting and exceeding our customers’ expectations, from the product design phase to the manufacturing phase. Our synergistic relationships enable us to efficiently manage our supply chain, proactively control costs, and form strengthened ties with long-term OEM customers.

More than just concepts, these fundamentals represent Benchmark’s commitment to customers, employees and shareholders to operate the kind of company they are proud to work with, work for and invest in for the long-term.